Just to update everyone...As of today March 24th, We are still OPEN for business.
We have been getting a lot of phone calls from people asking if we will be closing. We were trying to navigate this ourselves. We know that for many of you, your bike is your primary mode of transportation. We have consulted with Mayor Endicott and he deems us to be considered an essential business. With that being said we have made some changes to they way we will conduct business and interactions with our customers. We are implementing the following strategies and protocols to protect our customers and employees to avoid a worsening crisis.
Shortened hours — During the week our hours will be 11-5:30. This is subject to change.
No entry — Only staff will be allowed inside the shop.
Sanitization — Before a bike comes inside the store, staff will sanitize the contact surfaces on the bike.
Distance — Bikes can be left at a bike rack outside and customers will be asked to step away before bike shop staff come out to sanitize.
Cashless/Cardless — To minimize contact, we will have you pay over the phone with your credit card.
We know this is a trying time for everyone and bikes provide that important respite from being indoors. Please bear with us as we are extremely busy with everyone wanting to get out and ride.
We are here to help and will do what we can. Thank you for your patience and understanding. If you need to schedule an appointment or if you have any questions regarding bikes, parts or service please call 541-923-5650 or email us at firstname.lastname@example.org.